Privacy Policy

We collect information you provide directly to us when you create an account, make a booking, leave a review, or contact our support team. This includes your name, email address, phone number, and profile preferences.

We also collect certain information automatically when you use our platform, including your device type, browser information, IP address, pages visited, and interaction patterns. This helps us improve our Services and provide a better user experience.

If you use location-based features, we may collect your approximate location data to show you nearby salons and services. You can disable location access through your device settings at any time.

We use the information we collect to provide, maintain, and improve our Services, process bookings, send confirmations and reminders, and communicate with you about your account and our platform updates.

Your data helps us personalize your experience, recommend relevant salons and services, and provide customer support. We may also use aggregated, anonymized data for analytics and research to improve our platform.

When you make a booking, we share necessary information (such as your name and contact details) with the salon to facilitate your appointment. Salons agree to use this information solely for providing the booked services.

We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform, such as payment processors and email services, subject to strict confidentiality agreements.

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how our platform is used. Essential cookies are necessary for the platform to function properly.

You can control cookie preferences through your browser settings. Disabling certain cookies may limit some functionality of our Services. We use analytics cookies to understand usage patterns and improve our platform performance.

You have the right to access, correct, or delete your personal information at any time through your account settings. You can also request a copy of your data or ask us to restrict its processing.

You may opt out of promotional communications by clicking the unsubscribe link in our emails or adjusting your notification preferences. Please note that we may still send you important service-related communications even after opting out of marketing messages.

If you wish to delete your account entirely, you can do so from your account settings or by contacting our support team. Account deletion is permanent and cannot be reversed.

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. All data transmissions are encrypted using SSL/TLS technology.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents and notifying affected users as required by law.

GlowyBook is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take immediate steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date and sending a notification through the platform.

We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our Services after any modifications constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

You can also visit our Contact page for additional ways to reach us.